What are accounting software solutions commonly used for?

Accounting software is typically used for managing financial transactions, creating statutory reports, and providing insights for business decision-making. Eleven is cloud accounting software for accounting and multi-subsidiary firms, which allows to streamline accounting for a volume of clients without compromising on performance and profit margins.

How secure is my data with Eleven?

Each of your clients' general ledgers is a separate database, easy to restore and back up. To protect the data, Eleven uses advanced encryption. We securely store all the information and documents on certified AWS servers around the globe.

Is there any long-term contract?

Yes, you can opt for a 2 or 3-year contract with a fixed-price guarantee. Long-term contracts are available for both per-entity and per-accountant licences.

How does the free trial work?

You get full access to all of the accounting software’s features for 30 days, free of charge and without commitment. You can do the trial on sample (mock) data or migrate one or two of your client entities. Data migration is on us. You'll also have an onboarding training and a dedicated support chat to communicate with the team throughout the trial process.

What is your refund policy?.

If you change your mind within your first month of paid service, we offer a full refund.

How do I cancel my subscription?.

You can cancel your Eleven's accounting software subscription easily using the billing portal or by contacting our support team at support@runeleven.com. Make sure to contact us 30 days before the termination date.

Can I cancel my subscription but still keep my data?

Absolutely. Your data remains yours even after you cancel your subscription - you can export it any time in the .CSV format in a couple of clicks.

Cybersecurity & Data Protection: Safeguarding the Digital Future of Accounting

As accounting moves digital, firms face growing cyber threats. Safeguarding client trust requires strong controls, encryption, and employee training. Eleven embeds enterprise-grade security into its platform — from granular permissions to immutable audit trails — helping firms stay compliant and resilient in an evolving threat landscape.

The Rising Threat Landscape

The accounting industry has undergone a dramatic digital transformation. Cloud platforms, remote collaboration, and AI-powered tools have become the backbone of modern firms. While this shift enables speed, accuracy, and client transparency, it also opens new doors for cyber criminals. Sensitive financial data, personally identifiable information (PII), and confidential business insights make accounting firms prime targets.

Recent industry reports show that financial services rank among the top three most targeted sectors for cyberattacks. From phishing schemes and ransomware to insider threats, firms can no longer treat cybersecurity as an IT issue. It’s a core business risk.

Cyber security in wealth management: protecting client data in a digital age - Professional Wealth Management

‍

Why Data Protection Matters in Accounting

For accounting firms, the stakes are high:

Trust is currency — Clients depend on their accountants to handle their most sensitive financial details. A single breach can damage reputation beyond repair.
Regulatory compliance — Frameworks like GDPR, SOC 2, and local data-privacy laws impose strict requirements on data handling and breach reporting. Non-compliance leads to heavy fines and lost credibility.
Business continuity — Cyber incidents can paralyze operations. Imagine not being able to access client ledgers during tax season and downtime can be devastating.

Best Practices for Cybersecurity in Firms

Forward-thinking firms are building cybersecurity into their DNA. Common strategies include:

Strong Access Controls
Enforcing role-based permissions ensures that only authorized team members can view or edit sensitive data. Multi-factor authentication (MFA) is no longer optional.
End-to-End Encryption
From email communications to cloud storage, encryption protects data in transit and at rest.
Regular Employee Training
Human error is the biggest vulnerability. Training staff to recognize phishing emails, malicious links, and suspicious login attempts drastically reduces risk.
Audit Trails & Monitoring
Immutable logs allow firms to trace activities across platforms, detect anomalies early, and demonstrate compliance during audits.
Incident Response Planning
Having a tested plan in place ensures rapid action in case of a breach, minimizing downtime and financial damage.

How Eleven Helps Firms Stay Secure

At Eleven, we understand that security is not an add-on, it’s a foundation. That’s why our cloud accounting platform is built with enterprise-grade protection:

Granular permissions let firms manage access for partners, staff, and even clients with precision.
Immutable audit trails provide blockchain-style transparency to meet and exceed regulatory standards.
Bank-level encryption ensures financial and personal data remains confidential at every stage.
Secure document sharing enables teams and clients to collaborate without compromising compliance.

By embedding these protections directly into Eleven, we help firms focus on what matters most: delivering trusted financial insights without the fear of cyber threats undermining their work.

Final Thoughts

Cybersecurity and data protection are no longer optional line items on a checklist. They’re strategic imperatives for every accounting firm. With increasing digital adoption and regulatory scrutiny, safeguarding client data is both a compliance requirement and a competitive advantage.

Accounting leaders who invest in robust security infrastructure today will build resilience, protect client trust, and stay ahead in an increasingly digital economy.

At Eleven, we’re proud to power that secure future.

‍