The protection of your personal data is very important to us. We treat this topic with a great deal of care and therefore inform you in the following about the handling of your personal data when visiting our website. Personal data means any information relating to an identified or identifiable natural person, such as name, address and email address.
The responsible controller according to Art. 4 para. 7 of the General Data Protection Regulation (GDPR) is Eeleven Pte Ltd, 39A Jalan Pemimpin #04-02B, Halcyon Building, Singapore 577183 (“Eleven”). If you have any questions regarding the protection of personal data, you can contact us any time by e-mail to: , or by sending a letter to our postal address.
2. Purpose and legal basis for the processing of personal data
a. When visiting our website
While visiting our website, we only collect the data that your browser automatically transmits to our server.
This information is required to display our website to you and to ensure its stability and security. It is also used to improve your user experience and the overall quality of our services. It contains the following data: IP address, date and time of the request, content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser used, operating system used and its interface, language and version of the browser software. Please note that we cannot draw any conclusions about individual people on the basis of this data.
The data is stored by us for technical security reasons, e.g. to prevent attacks on our web server; and for quality purposes, e.g. to know where users are having trouble using our service; however, data is anonymized. The address is anonymized as soon as technically feasible at the earliest possible stage of the collection network by shortening the IP address at domain level, so that it is no longer possible to establish any reference to the individual website user. The full (identifiable) IP address is never stored on disk. The legal basis for the processing described above is Art. 6 para. 1 sentence 1 lit. f GDPR (processing is necessary in relation with controller’s legitimate interests).
b. Registration for our waiting list
With your consent, you can register for our waiting list to receive an account for eleven. To register for our waiting list, please click on the “Join” or “Join our waiting list” buttons on our website before being referred to the registration site provided by our service provider Mailchimp.
For the registration to our waiting list we have implemented the so-called double opt-in procedure. This means that after you registered for the waiting list, we will send you an email to the specified email address in which we ask you for your confirmation. If you do not confirm the registration within seven days, your information will be blocked and automatically deleted after one month. The only information required to register for our waiting list is your email address and the selection of a function to describe for what purposes you intend to use eleven. The legal basis for the processing described above is Art. 6 para. 1 sentence 1 lit. a GDPR (processing on the basis of the data subject’s consent).
In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the aforementioned storage is to be able to prove your registration and, if necessary, to investigate a possible misuse of your personal data. The legal basis for this processing is Art. 6 para. 1 sentence 1 f GDPR (processing is necessary in relation with controller’s legitimate interests).
You can revoke your consent at any time. You can declare your revocation e.g. by clicking on the link provided in every email sent to you by eleven or by email to email@example.com.
We use the services of Mailchimp, United States. The email addresses of the subscribers and the associated registration data required for logging / proof of registration are stored on Mailchimp’s servers in the United States. The data is used exclusively on our behalf on the basis of a data processing agreement between us and Mailchimp for providing services in relation with the registration for our waiting list and for storing the registration data, not for other purposes and in particular not for Mailchimp’s own use of the data. The legal basis for the processing described above is Art. 6 para. 1 sentence 1 lit. f GDPR (processing is necessary in relation with controller’s legitimate interests) in connection with Art. 28 GDPR (processing carried out on behalf of the controller). Mailchimp is certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
We store the data described above in connection with the registration to our waiting list and will delete the data as soon as the storage is no longer necessary, e.g. after you have unsubscribed from the waiting list or if you have revoked your consent.
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are text files containing information on the use of our service (websites visited, number of visits, visiting times, length of stay on individual pages, browser used, operating system used, etc.), which are stored on your hard drive/device if you permit such storage via the setting of your browser. Cookies cannot run programs or transmit viruses to your computer. Cookies are used to make our website more user-friendly and effective. This website uses the following types of cookies, the scope and functionality of which are explained below:
Session cookies: We use session cookies on our website in order to understand how users interact with our website and their interest in the content offered on the website. Session cookies are automatically deleted when you close your web browser. Session cookies store a so-called session ID, with which different requests of your browser can be assigned to the common session.
Permanent Cookies: In addition, we use so-called permanent cookies on our website. This helps us understand whether different visits to our website over a longer period of time come from one or different visitors to our website, in order to be able to measure the interest in our website. The user data associated with cookies and user identifiers has a lifetime of 26 months that is reset on new activity, that is, 26 months counting from the last event from that user.
Please note that the cookies we use do not store any personal data and therefore we cannot draw any conclusions about your identity.
For the cookies used in the context of Google Analytics, please see the information below in section 4.
You can deactivate the option to save these cookies at any time in the system settings of your browser and delete existing cookies. Every user can view our website without cookies. However, the proper functioning of our website could be impaired if you do not accept cookies.
4. Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, text files, which are stored on your computer, and allows us an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the United States and stored there. However, as IP anonymization is activated on this website, Google will shorten your IP address within the Member States of the European Union or in other states of the European Economic Area before such transfer occurs. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and be shortened there. On behalf of eleven, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide eleven with further services associated with website and internet use. The IP address transmitted by your browser in relation with Google Analytics will not be combined with other Google data. This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are processed only in shortened form, in order to rule out a potential personal identification of our website users.
We use Google Analytics to analyze and improve the use of our website. Using the insights gained from Google Analytics, we can improve our website and make it more interesting for you as a user. The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f GDPR (processing is necessary in relation with controller’s legitimate interests).
Opt-Out: You may refuse the storage of the cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from such processing by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
5. Your rights
You have the following rights with regard to personal data related to you:
Right of access (Art. 15 GDPR),
Right to rectification (Art. 16 GDPR),
Right to erasure (Art. 17 GDPR, “right to be forgotten”),
Right to restriction of processing (Art. 18 GDPR),
Right to object to processing (Art. 21 GDPR),
You also have the right to complain about us to a data protection supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement if you consider that the processing of personal data related to you is unlawful.
In addition, please note that if processing of your personal data takes place on the basis of legitimate interests of the controller pursuant to Art. 6 para. 1 sentence 1 f) GDPR and/or your personal data is processed for marketing purposes, you have the right to object to the processing of your personal data at any time.
For the assertion of your rights you can contact us at any time via our contact details listed in our imprint.
6. Obligation to provide personal data
If you would like to register for our waiting list and receive a trial account you must provide the personal data required in order to register to our waiting list. If you do not provide us with this information, it is not possible for us to process your registration.
7. Non-existence of automated individual decision making, including profiling
Please note that in the context of the use of our website and the use of our offers/services offered on our website (waiting list) you will not be subject to an individual decision based exclusively on automated processing – including profiling – which has a legal effect on you or significantly impairs you in a similar manner.