How secure is my data with Eleven?
Many people ask us this question. And rightly so; Eleven has invested a lot of time and money to ensure that your information is secure and private. We offer security on multiple levels including the physical, software and people/process levels; In fact your data is more secure than walking around with it on a laptop or even on your corporate desktops.
Physical: Eleven servers and infrastructure are located in Singapore Amazon Web Services (AWS) data centers that have multiple levels of restrictions for access including: on-premise security guards, security cameras, biometric limited access systems, and no signage to indicate where the buildings are, bullet proof glass, earthquake ratings, etc.
Hardware: Amazon Web Services employs state of the art firewall protection on multiple levels eliminating the possibility of intrusion from outside attacks
Process: Nobody in Eleven has access to the physical levels of our infrastructure which is hosted in AWS. Your data is therefore secure from inside access; Eleven performs regular vulnerability testing and is constantly enhancing its security at all levels. All data is backed up on multiple servers in multiple locations on a daily basis. This means that in the worst case, if one data center was compromised, your data could be restored from other locations with minimal disruption.